People are different. More so, people have different temperaments.
As long as you have people working for you in your business, conflicts are bound to happen.
When these conflicts are not resolved, it can lead to several other issues such as the employee having job dissatisfaction, unhappiness, depression and a reduction in his/her productivity level.
All these situations can affect the overall growth and success of the business.
This is because an unhappy employee is a demotivated and an unproductive employee. Given this, as a business owner/leader you need to have conflict resolution skills.
This book How To Resolve Conflict In The Work Place is a book that every business owner/leader/entrepreneur/manager/CEO should read to learn how to resolve conflicts.
After reading this book you'll be enlightened on:
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